Return & Refund Policy

At Nest Bedding - Luxury Mattresses & Bedding, your satisfaction is our priority.

We want you to feel confident when choosing products for your home. If your purchase does not meet your expectations, this policy explains the process for returns, replacements, and refunds.

1. Return Period & Eligibility

We offer a 30-day return window from the date your order is delivered.

To qualify for a return, items must meet the following conditions:

✔ The product must be unused and in its original condition
✔ The item must include original packaging and accessories
✔ The product must not show signs of washing, damage, or excessive use
✔ Proof of purchase or order information must be provided

Returns that do not meet these requirements may not be accepted.

2. Requesting a Return

Before sending any item back, please contact our customer support team:

📧 service@yimmmmm.asia

Please include:

• Your order number
• The reason for your return request
• Photos or additional details if there is a product issue

Once your request is reviewed and approved, we will provide the necessary return instructions.

Please do not send products back before receiving return authorization, as unauthorized returns may not be processed.

3. Damaged, Defective, or Incorrect Orders

We carefully inspect and prepare every order before shipment.

If your item arrives damaged, defective, or you receive the wrong product, please contact us as soon as possible after delivery.

Our team will review the issue and work with you to provide an appropriate solution, such as a replacement or other available resolution.

4. Items Not Eligible for Return

Certain products may not qualify for return due to hygiene, safety, or product-specific considerations.

Non-returnable items may include:

• Items that have been used, washed, or altered
• Products without original packaging
• Personalized or customized items
• Clearance or final sale products
• Gift cards
• Original shipping charges

If you are unsure whether your order qualifies, please contact us before returning your item.

5. Exchanges

If you would like to exchange an item for another size, color, or product option, please contact our support team first.

Depending on availability, we may recommend returning the original item and placing a new order for the replacement product to ensure faster processing.

6. European Union Customer Rights

For customers located in the European Union, you may have the right to cancel your order within 14 days after receiving your purchase according to applicable consumer protection regulations.

To qualify:

• The item must remain unused
• The product must be returned in its original condition
• Proof of purchase must be provided

This right applies separately from our standard return policy where required by law.

7. Refund Process

Once your returned item has been received and inspected, we will send you an update regarding your refund status.

If your refund is approved:

✔ The refund will be issued to your original payment method
✔ Processing may take up to 10 business days
✔ Your bank or payment provider may require additional time before the funds appear in your account

If you have not received your refund after the expected processing period, please contact us:

📧 service@yimmmmm.asia

8. Return Shipping Information

All returns require approval from Nest Bedding before shipment.

Please contact our support team to receive the correct return instructions and shipping details.

Nest Bedding - Luxury Mattresses & Bedding

📍 1311 Montana Ave Ste A
Santa Monica, CA 90403
United States

📞 +1 (310) 395-5394
📧 service@yimmmmm.asia

Thank You For Choosing Nest Bedding

We appreciate the opportunity to make things right and provide a better experience.

Your comfort, trust, and satisfaction remain at the center of everything we do.

Thank you for welcoming Nest Bedding - Luxury Mattresses & Bedding into your home. 🛏️